Dr. Loraleigh Keashly

Loraleigh Keashly is an Associate Professor and Director of Graduate Studies in the Dept. of Communication. She is also the Academic Director for the MA program in Dispute Resolution. Dr. Keashly’s research and consulting has focused on conflict and conflict resolution at the interpersonal, group and inter-group levels. Her current research focus is the nature and personal and organizational effects of emotionally abusive and bullying behaviors in the workplace. She has a particular interest in the role of organizational structure and culture in the facilitation or prevention and management  of emotionally abusive behavior among employees. In the past year, her work has begun to focus on academic environments and bullying. Her work has appeared in Work & Stress, Journal of Emotional Abuse, Violence and Victims, Employee Rights and Employment Policy Journal, the Journal of Management and Organizations, and the Journal of Healthcare Management. Book chapters related to emotional abuse and bullying in the workplace have appeared Bullying and Emotional Abuse in the Workplace: International Perspectives in Research and Practice (Taylor & Francis), Counterproductive Work Behavior: Investigations of Actors and Targets (American Psychological Association), the Handbook of Workplace Violence (Sage Publications) and the upcoming edited volume The Destructive Side of Organizational Communication: Processes, Consequences and Constructive Ways of Organizing (Routledge LEA) Recently she has been called in as expert witness on workplace bullying. Dr. Keashly also has experience as a consultant and trainer in conflict analysis and resolution.

Recent Research Grants (past 5 years)

2004-2006 Faculty Research Fund, Wayne State University
"Investigating the risk of aggression and violence at the service delivery interface"

1999-2004 Baber Fund, Legal Studies, Wayne State University.
"Developing a video assessment of respectful and disrespectful behavior by managers"

 B.A., Psychology, University of Calgary 1979

M.A. Applied Psychology, University of New Brunswick 1983

Ph.D. Applied Social Psychology, University of Saskatchewan, 1988.

Nature and quality of interpersonal relations in the workplace with a specific focus on aggression and bullying; international intergroup and interpersonal conflict resolution,  diversity in organizations,   program development and evaluation, statistics and research methodology

• Neuman, J. H., & Keashly, L. (forthcoming). The means, motive, and opportunity framework and insidious workplace behavior. In J. Greenberg (Ed.), Insidious workplace behavior. Hillsdale, NJ: Lawrence Erlbaum (anticipated 2010). 
• Keashly, L & Neuman, J.H. (2009). Building constructive communication climate: The U.S. Department of Veterans Affairs Workplace Stress and Aggression Project. In P. Lutgen-Sandvik & B.D. Sypher (eds).The destructive side of organizational communication: Processes, consequences and constructive ways of organizing. Routledge/LEA (anticipated 2009)
• Keashly, L. & Neuman J.H. (2008) Aggression at the service delivery interface: Do you see what I see? Journal of Management & Organization, 14(4) Special Issue on Linking the Employee and Customer Experience.
• Keashly, L. & Harvey, S. (2006).  Workplace emotional abuse. In E.K. Kelloway, J. Barling & J. Furrell (eds).  Handbook of Workplace Violence; Thousand Oaks: Sage Publications .
• Keashly, L. & Neuman, J.H. (2004).  Bullying in the workplace: Its impact and management.  Employee Rights and Employment Policy Journal.8(2), 335-373.
• Keashly, L & Harvey, S. (2004). Emotional abuse at work. In Spector, P. & Fox, S. (eds). Counterproductive workplace behavior: An integration of both actor and recipient perspectives on causes and consequences. Washington, DC: American Psychological Association. (invited chapter - to be published in early 2003) 
• Raynor, C & Keashly, L. (2004). Workplace bullying. In Spector, P. & Fox, S. (eds). Counterproductive workplace behavior: An integration of both actor and recipient perspectives on causes and consequences. Washington, DC: American Psychological Association. Chapter 11; 271-296.
• Keashly, L. & Jagatic, K (2003). By any other name: American perspectives on workplace bullying. Chapter in S. Einarsen, H. Hoel, D. Zapf., & C. Cooper. Bullying and emotional abuse in the workplace: International research and practice perspectives. London, UK: Taylor Francis
• Keashly, L, & Nowell, B. (2003). Workplace bullying and conflict resolution. Chapter in S. Einarsen, H. Hoel, D. Zapf., & C. Cooper. Bullying and emotional abuse in the workplace: International research and practice perspectives. London, UK: Taylor Francis 

 Fall 2009

Tuesdays from 2-5 p.m. or by appointment